Loss Prevention Media says 58% of people plan to start holiday shopping earlier than last year, while 77% of retailers have no plans for early promotions or deals. Other findings:
- 77% of people prefer in-store shopping
- 65% of consumers plan to use AI for some part of their holiday shopping
- 6% of consumers have delayed or avoided a purchase because they were unsure how a refund would work
- 46% of shoppers avoid retailers that charge return fees.